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printer not showing up on mac mini - Apple Community
Product: HP Officejet Tags 2. Tags: hp officejet HP Support Agent. Message 2 of 2. Wait until the printing system is reset and no devices show in the Printers list Restart your computer and then go back to System preferences — Printers and scanners. Provided you have selected the right options and properly set up your printer, your printer should be available to everyone on your network.
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When issues do arise, troubleshooting steps rules out the operating system or sharing settings as the sources behind your inability to share a printer. If your shared printer connects with a USB cable, check that the printer cables are properly connected and you've powered on the printer. Faulty printer cables can prevent network sharing as well; check the connected cables for any signs of damage. Replace any damaged printer cables and check System Information under the USB section to see if your printer appears.
Printer sharing requires a powered-on printer connected to a network computer to function. Printers connected via wireless routers do not require you to enable Printer Sharing. Check the Network settings located with System Preferences on each computer to verify that your computers are connected to the same network.
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Look for a green light next to the connection method. If any computer shows a red light, click the "Advanced" button and select the "Assistant" button to set up your network connection.
You can also select "Diagnostic" to check your network configuration for issues. Printer sharing permissions must be configured correctly before you or any member of a user group can access the shared printer. Check your current sharing settings within the Sharing section of System Preferences on the computer connected to the shared printer.
Reset Your Mac's Printing System to Fix OS X Printer Problems
Whenever you change settings, you may be required to authenticate yourself as an administrator. The "Printer Sharing" check box must be activated and the Administrators and Everyone groups should appear with "Can Print" permissions to ensure that all users on the network can access the printer. Your printer may have been set up incorrectly making it unavailable to the operating system. If you don't see your printer in the list of available printers, you'll need to add the printer and then configure its sharing options before your employees can access the shared printer.
Mac OS X automatically detects new printers connected to your computer and will download the appropriate software during the process. Sometimes a printer that used to work fine suddenly stops communicating with other computers in the office. Generally, this is because one of the computers updated the operating system software and the computer connected to the printer hasn't yet been updated.
Run Software Update on all of your computers and install any available updates.
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